Payment methods:

We accept bank cards for payment:

Payment by bank cards is made via
VISA and MasterCard cards are accepted for payment

The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa and MasterCard on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. The bank card data is entered on the FreedomPay secure payment page.
On the page for entering bank card data, you will need to enter the card number, cardholder's name, card expiration date, and a three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data is printed on the card itself.
The three—digit security code is the three digits on the back of the card.
Next, you will be redirected to your bank's page to enter the 3DSecure code that will be sent to you in an SMS. If you have not received the 3DSecure code, then you should contact the bank that issued you the card.

Cases of refusal to make a payment:

 The bank card is not intended for making payments via the Internet, which can be found out by contacting your Bank;
 There are not enough funds to pay with a bank card. You can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card;
 The bank card data is entered incorrectly;
 The validity period of the bank card has expired. The validity period of the card is usually indicated on the front of the card (this is the month and year until which the card is valid). You can find out more about the validity period of the card by contacting the bank that issued the bank card;

For payment by bank card and other issues related to the operation of the site, you can contact the following phone number: +7 (771)2668228.
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web server.
Rules for the return of goods
Cash refunds are not allowed for card payments. The refund procedure is governed by the rules of international payment systems.
The procedure for returning goods is regulated by article 14 of the Law "On Consumer Protection".
 The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved;
 The consumer does not have the right to refuse a product of proper quality having individually defined properties if the specified product can be used exclusively by the person purchasing it;
 If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date of the consumer's presentation of the relevant claim;

To return funds to a bank card, it is necessary to fill out an "Application for a refund", which is sent by the company to the e-mail address upon request and send it along with a copy of the passport to the address refBook24@gmail.com 
The refund will be made to the bank card within 21 (twenty-one) business days from the date of receipt of the "Application for a refund" by the Company.
To refund funds for transactions carried out with errors, you must submit a written application and attach a copy of your passport and receipts/receipts confirming the erroneous debit. This application must be sent to refBook24@gmail.com
The refund amount will be equal to the purchase amount. The period for consideration of the Application and refund of funds begins to be calculated from the moment the Company receives the Application and is calculated in working days excluding holidays / weekends. 4. Rules of delivery of the goods.
The presence on the electronic storefront of the Online store of information on the delivery of goods (receipt of work, services), such as deadlines, methods, as well as any other information necessary to obtain a clear idea of the delivery of goods (receipt of work, services) after payment using a card.