Personal Data Privacy Policy

This Privacy Policy of Personal data (hereinafter referred to as the Privacy Policy) is a public Agreement concluded between the owner of the Online Store, OnePro Limited Liability Partnership (Seller) and the Buyer in accordance with art.387 of the Civil Code of the Republic of Kazakhstan, based on the Law of the Republic of Kazakhstan "On Personal Data and their Protection", applies to information containing personal data of Customers that the Online Store https://vitalina.kz (more – Online Store) can get information about Customers while they are using the Online store's website.

1. Definition of terms

1.1. Personal data - information related to a specific or identifiable personal data subject, recorded on electronic, paper and (or) other tangible media.

1.2. Non-personal data is information that is automatically transmitted during the Buyer's viewing of ad blocks and when visiting pages where the statistical script of the system is installed: the address of the requested page, cookie information, IP address, browser information, referrer (address of the previous page), access time.

1.3. Collection of personal data - actions aimed at obtaining personal data.

1.4. Personal data processing - actions aimed at accumulation, storage, modification, addition, use, dissemination, depersonalization, blocking and destruction of personal data.

1.5. Personal data protection is a set of measures, including legal, organizational and technical, carried out for the purposes established by the Law of the Republic of Kazakhstan "On Personal Data and their Protection".

1.6. Online store - an online website located on a server in Almaty and having an Internet address http://www.aptekaplus.kz , which shows the products offered to Customers for placing Orders, as well as the terms of payment and delivery of these Orders to Customers.

1.7. Website Services – all services available for use on the website https://refbook .kz and subdomains.

1.8. The buyer is a user of the Online store.

1.9. The seller is the OnePro Limited Liability Partnership, which owns the Online store, BIN 210940019680.

1.10. Cookies are small text files into which the browser records data from websites visited by Customers. Cookies perform a number of functions, for example, they allow the Buyer to efficiently navigate between pages, remembering his preferences, and thus improve the experience of interacting with the website. They can also help ensure that the ads a Customer sees online match their interests. If you do not use cookies, it will not be possible to buy goods in the online store at all, since the entire operation of the shopping cart is based on saving data from these files. For example, if a Customer selects an item in an online store, puts it in the shopping cart and goes to a new page, then this item simply will not be saved in the shopping cart.

1.11. IP address is a unique network address of a node in a computer network built using the IP protocol, which allows you to determine the location of the Buyer. The online store does not track the location in more detail than the city and region.

2. Subject of the Privacy Policy

2.1. This Privacy Policy establishes the obligations of the Seller for non-disclosure and ensuring the confidentiality of personal data that the Buyer provides upon the Seller's request when registering on the Online store's website and/or when placing an order for the purchase of goods.

2.2. The personal data authorized for processing under this Privacy Policy is provided by the Buyer by filling out the registration form on the Online Store's website and includes the following information:

2.2.1. last name, first name, patronymic (patronymic – optional) of the Buyer;

2.2.2. Buyer's contact phone number;

2.2.3. e-mail address (e-mail);

2.2.4. the delivery address of the Product.

2.3. Any other personal information not mentioned above (purchase history, browsers and operating systems used, etc.) is also subject to secure storage and non-proliferation, except as provided in clauses 4.3.2 and 4.4 of this Privacy Policy.

3. Purposes of collecting and processing personal data of Buyers

3.1. The Seller collects, processes and stores only those personal data that are necessary for the provision of Services and/ or the purchase of Goods from the Online store catalog by the Buyer.

3.2. The Seller uses the Buyer's personal data for the following purposes::

3.2.1. identification of the Buyer for placing an order and/or concluding a Contract for the purchase and sale of goods;

3.2.2. processing and receiving payments from the Buyer;

3.2.3. delivery of goods to the Buyer;

3.2.4. providing effective customer support to the Buyer;

3.2.5. providing personalized Services to the Customer;

3.2.6. communication with the Buyer, including sending notifications, requests and information regarding the use of the Services, provision of services, as well as processing requests and requests from the Buyer;

3.2.7. improvement of the quality of Services, convenience of their use, development of new Services and services;

3.2.8. informing the Buyer about the events and promotions held;

3.2.9. conducting statistical and other research based on non-personal data, as well as optimizing advertising messages.

3.3. The Seller is not responsible for the information provided by the Buyer on the website in a publicly accessible form.

3.4. The Seller is not responsible for any losses that the Buyer may incur as a result of his login and password becoming known to a third party.

4. Rights and obligations of the parties

4.1. The Buyer is obliged to:

4.1.1. provide information about personal data necessary for using the Online Store;

4.1.2. to change or supplement the information provided in case of detection of incorrect data when using the Online Store.

4.2. The Buyer has the right to:

4.2.1. to access and edit information about personal data at any time through the web interface provided within the services.

4.3. The Seller is obliged to:

4.3.1. use the information received exclusively for the purposes specified in Section 3 of this Privacy Policy;

4.3.2. to ensure that confidential information is kept confidential, not to disclose the transferred personal data without the prior written permission of the Buyer, except for the transfer of data for the purpose of fulfilling the Buyer's order (to courier services, postal organizations, banks, etc.), as well as to authorized state bodies of the Republic of Kazakhstan in accordance with the procedure established by the legislation of the Republic of Kazakhstan;

4.3.3. take precautions to protect the confidentiality of the Buyer's personal data in accordance with the procedure usually used to protect such information.

4.4. The Seller has the right to provide access to the collection and analysis of non-personal data of Buyers to third parties for the purposes of statistics and optimization of advertising messages. The use of non-personal data by third parties is regulated by their own privacy policies, and the Online Store is not responsible for their use.

5. Other conditions

5.1. The Customer's use of the Online Store means his/her unconditional consent to this Privacy Policy and the terms of the Seller's processing of the Buyer's personal data.

5.2. In case of disagreement with the terms of the Privacy Policy, the Buyer must stop using the Website or Online Store.

5.3. This Privacy Policy applies only to the website of the Online Store https://refbook .kz and subdomains. The Online Store is not responsible for the websites of third parties to which the Buyer can click on the links available on the website of the Online store.

5.4. The Seller, due to the specifics of the method of obtaining information, does not verify the accuracy of the personal data provided by the Buyer and does not monitor their relevance. However, the Seller assumes that the Buyer provides reliable personal data and keeps this data up to date. The Buyer bears all responsibility, as well as possible consequences for providing false or not up-to-date personal data.

5.5. Disabling Cookies may result in the inability to access parts of the Online Store's website that require authorization.

5.6. The Online Store collects statistics on the IP addresses of its Customers. This information is used to identify and resolve technical problems and to monitor the legality of financial payments.

5.7. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the Buyer and the Seller.

5.8. The Seller reserves the right to unilaterally amend this Privacy Policy in order to further improve the security system in accordance with the current legislation of the Republic of Kazakhstan.

5.9. All suggestions or questions regarding this Privacy Policy should be reported to the address: 189 Yassaui St., Almaty.

5.10. The Seller is not responsible for the actions of third parties who have obtained access to information about the Buyer as a result of using the Internet, for the consequences of using information that is available to any Internet user.

By submitting their personal data, the User consents to the processing, storage and use of their personal data based on the following purposes:

Implementation of customer support
Receiving information about marketing events by the User
Conducting audits and other internal research in order to improve the quality of services provided.
Personal data refers to any personal information that allows you to identify the User./The buyer is such as:

Last name, First Name, Patronymic